Ayup - they seem to think that by flooding the phone lines with calls just to ask one question: "Are you open?" is a legitimate use of my time and the money I'm paid to do my job.
If they wanted something - anything - I wouldn't mind so much. But nope. All they want to know is if we're open today.
Hint: If I answer the phone, we're open. It would save me so much time if you'd just hear me answer and then hang up. You'd have your answer without wasting any more of my time that's better occupied doing my job.
But they weren't content with just flooding the phone lines.
Nope. They had to send representatives out to come in through the door and down the hall to my desk to ask, "Are you open?"
Again, if they'd wanted something, I'd have been fine with it.
This time of year, we get a lot of homeless people wandering in to get a drink of water, to use the bathroom (and take a roll or two of toilet paper sometimes), and they always ask if we're open, and then if they can get a drink or use the restroom.
I'm cool with that. And they are pretty good about sticking with my rules (Sure, you can have water, and even fill up that bottle I see you have, and Sure, you can use the restroom, but please don't take the rolls of TP - leave some for others.).
But these people?
They come in, demand to know if we're open (what, the unlocked door and me sitting at my desk aren't clue enough?). And when Iask if there's anything I can do for them, it's a huffy, "No, I just wanted to know if you are open."
Please, if you're going to come in and demand to know if we're open, at least ask for something. Make me feel like I'm not wasting my time and paycheck on you. Ask for a brochure. Ask if you can schedule a tour. Ask for a fact sheet. Ask if you can use the restroom. Ask questions about the facility. Leave a brochure. Leave a business card soliciting our business. Ask who's in charge and leave a message for them.
Because I guarantee that if I unlock the doors and sit at my desk, we are open.
I'm not going to travel a dozen miles in to work if we're closed.